What we collect
For the purpose of making an enquiring our website may collect the following information. Your name and appropriate contact information including email and phone number.
What we do with the information collected
We require this information to understand your needs and provide you with more information for the product(s)/service(s) you have requested. Your information may also be stored in a CRM system for Internal record keeping. We may use the information to improve our products and services.
We may contact you by email or telephone. We may use the information to customise the website according to your interests.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you would like a copy of the information held on you please write to or email us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Other data controllers Pristine Floors work with:
We may need to share your personal data with them so that they can carry out their responsibilities to the company. If we and the other data controllers listed above are processing your data jointly for the same purposes, then the company and the other data controllers may be “joint data controllers” which mean we are all collectively responsible to you for your data.
Where each of the parties listed above are processing your data for their own independent purposes then each of us will be independently responsible to you and if you have any questions, or wish to raise a complaint, you should do so directly to the relevant data controller.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
An introduction to cookies
A cookie is a small data file that is automatically placed onto your computer’s hard drive.
Cookie files are created by our website and placed onto your device in order to analyse and influence your preferences or behaviour. Analytical cookies are designed to track your journey and experience on our website – so that we may tailor your experience and gather data.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
The majority of modern web browsers will automatically allow cookies to be placed onto your device. However you can usually modify your browser’s settings in order to prevent any cookies from being placed onto your device. Setting your browser to block cookies may prevent you from taking full advantage of our website.
Cookies deployed by our website:
- Remember your choices and preferences during and between visits
- Allow you to interact with our website by leaving comments or opinions
- Post enquiries via online forms
- Track your visit for statistical analysis, allowing us to improve the usability, speed and security of our website
- To monitor and manage our Website traffic.
None of the cookies used on our website collect personally identifiable information about you and no information is passed to third parties
Our website’s visitors can choose to contact us via form(s) on our website. In order to prevent spam enquiries, we protect our forms with anti-spam challenges which ensure the visitor is an actual living person, rather than a computer bot or spider.
How to disable cookies
Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings. The Help function within your browser should tell you how. However in doing this you may be limiting the functionality that is displayed on our website.